It’s Not Just About the Horses: Human Behavior and the Key to Veterinary Success

This talk will introduce theories of human behaviour change as they apply to veterinary medicine, explaining how you can use the findings from this scientific field when communicating with clients, in order to build good client relationships and further improve the welfare of animals in your care.

1. Explain how behaviour change models can enhance communication with clients.
2. Recognize common barriers to client behaviour change and strategies to overcome them.
3. Apply evidence-based techniques to encourage positive behaviour change for improved animal welfare.

Tamzin is a social scientist with a background in global health and has a specific interest in the interconnections between human and animal health and wellbeing. She completed a PhD at the University of Liverpool studying how we can improve the management of obesity in horses, particularly focusing on horse-human relationships and human behaviour change. She now works on projects covering a wide range of aspects of understanding human behaviour in order to improve companion animal welfare, and in using social sciences to find out more about how we can help people to change.